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Hershey Competitor Analysis and Company Analysis (UPDATED)

Paper Type: Free Essay Subject: Business
Wordcount: 3386 words Published: 15 Apr 2019

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Hershey Company Analysis 2025: Introduction

The Hershey Company’s story is woven into the fabric of the confectionery sector, renowned for delighting consumers for over 130 years. In 2025, Hershey stands as a symbol of nostalgia, innovation, and resilience, yet faces a landscape marked by evolving consumer tastes, fierce competition, and mounting operational pressures. This comprehensive Hershey Company analysis examines the business, its challenges, and opportunities. It also provides a detailed Hershey competitor analysis to benchmark Hershey’s market position and future prospects in the ever-changing world of global confectionery.

Hershey Company Background and Mission

Founded in 1894 by Milton Hershey, the company was built on the idea of spreading goodness through accessible, high-quality chocolate. Hershey’s mission today remains close to its roots. Its ethos revolves around responsible sourcing, supporting communities, and fostering innovation. The vision extends beyond profits, aiming to improve lives both within the business and in society.

Hershey’s core values set it apart. The focus on ethical sourcing, sustainability, fair labour practices, and giving back forms the company’s core identity. These principles drive Hershey’s long-standing credibility, and its consistent efforts to address social and environmental challenges underscore the brand’s relevance in 2025. This background influences not just the company’s marketing campaigns but also product development, talent acquisition, and investor relations.

Business Position and Recent Performance

Hershey retains a top spot in North America’s confectionery sector, buoyed by leading brands like Hershey’s Chocolate, Reese’s, Kit Kat (under licence in the US), Jolly Rancher, and Twizzlers. Its footprint in salty snacks, especially after acquisitions like Pirate’s Booty and SkinnyPop, has diversified its revenue streams beyond traditional chocolate and sweets.

Recent years have challenged Hershey’s growth trajectory. While still a household name, Hershey’s financial statements reflect the impact of macroeconomic changes, commodity volatility, and rapidly shifting consumer preferences. Revenue growth has slowed, with annual increases hovering around zero or seeing outright declines since 2023. The latest financial reports for Q1 2025 illustrate a nearly 14% drop in net sales year-on-year, with earnings per share forecasted to fall by the year’s end.

Hershey’s profit margins, once a pillar of financial stability, are under fresh pressure from higher cocoa and sugar costs. Like other large FMCG brands, Hershey is caught in a cost squeeze – input prices have soared, but consumer price sensitivity and the competitive landscape limit the company’s ability to pass on costs entirely.

The company’s debt load, although manageable by industry standards, has increased as it invests in R&D, production upgrades, and sustainability initiatives. Liquidity is an ongoing concern, especially as interest rates remain elevated and sector capital demands grow.

The Evolving Confectionery Marketplace

To appreciate Hershey’s position, it’s essential to understand the broader market. In 2025, global confectionery is valued at nearly $620 billion, on a growth trajectory of about 5% per year. However, this growth disguises significant internal shifts. Health and wellness have transcended fad status; sugar-reduction and ‘better-for-you’ options dominate new product development. Regulatory scrutiny, especially concerning high-fat, sugar, and salt (HFSS) content, is tightening worldwide, including in the UK and EU.

Premiumisation continues to reshape categories. Artisanal, organic, natural, and functional sweets claim more shelf space. At the same time, nostalgic and retro products are enjoying a comeback. Shoppers still crave indulgence, but with new expectations for ethical sourcing, lower sugar, and plant-based alternatives.

Innovation arises in flavours and product formats – vegan chocolate, low-sugar gummies, adaptogenic sweets, and limited-time editions. Retail dynamics are shifting, with convenience and online channels critical to growth and impulse purchasing behaviour stubbornly strong in chocolate and candy segments.

Situation Analysis: Hershey’s Strengths

Brand Heritage and Trust

Hershey’s brand is synonymous with chocolate in the minds of US consumers and has significant recognition worldwide. Core brands such as Reese’s, Hershey’s, and Kit Kat (US) continue to perform well, buttressed by nostalgic appeal and broad distribution.

Commitment to Sustainability and CSR

The company’s sustainability plan focuses on responsible cocoa sourcing, environmental stewardship, and social impact. Initiatives to strengthen farming communities, reduce unethical practices, and foster youth education illustrate its dedication. Hershey’s “Shared Goodness” platform and progress reports emphasise transparency – building credibility with both customers and investors.

Portfolio Diversification

Hershey’s recent expansion into snacks broadens its competitive reach. This strategy hedges against narrow dependence on chocolate and plugs into the ‘better-for-you’ snacking trend. The business has also shown agility in limited-time innovations and premium launches to capture new consumer niches.

Weaknesses in the Hershey Company

Lagging International Growth

Unlike rivals such as Nestlé and Mars, Hershey’s international revenues remain modest. The US still generates over 90% of its total sales. This leaves Hershey vulnerable to domestic slowdowns and exposes the company to foreign competitors who are more attuned to local tastes.

Narrow Product Scope in Health

Hershey is known for indulgence and has been slower to pivot to health-forward segments. While strides have been made with lower sugar and sugar-free lines, competitors often lead in plant-based, organic, and functionally enhanced sweets. Its new lines are not always as well received as the classic chocolates, indicating a reputational gap to bridge.

Exposure to Commodity Volatility

Rising cocoa and sugar prices, exacerbated by weather impacts and supply shortages, have an outsized effect on Hershey’s costs and profitability. The company’s ability to hedge or mitigate these costs is crucial – especially in periods of prolonged inflation.

Hershey Competitor Analysis: The State of the Sector

A thorough Hershey competitor analysis reveals a fiercely competitive environment, with change on every front. In 2025, Hershey’s main rivals and sector disruptors stretch across classic confectionery and newer snack entrants.

TABLE 1 – Hershey Competitor Analysis: Top Hershey Competitors

Company NameHome MarketKey BrandsMarket Focus
Mars IncorporatedUSM&M’s, Snickers, TwixGlobal chocolate, gum, pet food
Mondelez InternationalUSCadbury, Milka, OreoGlobal chocolate, biscuits, gum
Nestlé S.A.SwitzerlandKitKat, Quality Street, Toll HouseMulti-category food, global reach
Ferrero GroupItalyNutella, Ferrero Rocher, KinderPremium chocolate, spreads, snacks
Lindt & SprüngliSwitzerlandLindt, GhirardelliPremium chocolate
Kraft HeinzUSHeinz, Planters, Capri SunProcessed foods and snacks
General MillsUSNature Valley, Häagen-DazsCereals, snacks, ice creams
Cadbury (Mondelez, UK)UKDairy Milk, Twirl, WispaChocolate

New entrants, especially those in the health and “free-from” categories, offer plant-based, allergen-friendly, and organic products. Companies like The Good Stuff, Hum-G Food, and TAKUME SWEETS gain traction with their focus on clean-label, ethical sourcing, and innovative flavours.

Competitor Performance and Market Positioning

Mars Incorporated remains Hershey’s closest US rival, privately held with revenues exceeding $45 billion, holding iconic brands across chocolate and pet care. Mondelez International, previously Kraft Foods, dominates the global snack space, with its Cadbury subsidiary outpacing Hershey in international markets.

Nestlé, the largest food company in the world, operates across every category – while it retains strong confectionery brands, its vast scale brings cross-category synergies and broader market protection.

Premium players like Ferrero and Lindt push luxury and seasonal gifting options, capturing affluent consumers seeking higher quality and exclusivity. Newer firms capture niche segments in the vegan and wellness spaces.

Many of these competitors have made significant strategic acquisitions to secure market share, portfolios, and distribution advantages – increasing barriers for Hershey to expand internationally.

Trends Affecting Hershey and Its Competitors

  1. Wellness and Regulatory PressureSugar taxes and HFSS regulations have forced companies across the board to develop new recipes, limit advertising of unhealthy products, and launch compliant alternatives. Hershey’s reformulation and innovation pipeline in 2025 reflects this broader sector adaptation.

  2. Premiumisation and NostalgiaConsumers are drawn to both premium and nostalgic indulgence, either seeking out high-end chocolates or revisiting classics. Hershey’s competitors have revived retro brands or introduced luxury editions to appeal to both ends of the spectrum.

  3. Plant-Based and Ethical ConsumptionVegan and plant-based options are less a niche and more an expectation. The “mainstreaming” of clean-eating and ethical concerns allows smaller, agile startups to disrupt incumbent brands. Hershey’s move towards sustainable packaging, fair trade sourcing, and plant-based R&D is part of this evolution, but the pace is quickening.

  4. Innovation and Digital ExperienceConnected consumers expect convenience, customisation, and novelty – from online subscription boxes for snacks to interactive packaging and packaging tracking for provenance. Hershey and its rivals invest heavily in digital engagement and e-commerce capabilities, but brand loyalty is fluid.

Strategic Analysis: SWOT Perspective

Strengths

  • Iconic brand recognition across the US and selected international markets.

  • Broad product portfolio, especially after snack acquisitions.

  • Ongoing investments in sustainability and social good.

  • Powerful distribution in North America.

Weaknesses

  • Limited non-US revenue.

  • Slowly adapting to health and wellness demands.

  • Underexposed to high-growth premium and functionally enhanced categories.

  • Significant exposure to commodity price swings.

Opportunities

  • Fast-growing demand for organic, allergen-free, and plant-based confectionery.

  • Expansion of premium lines and “adult indulgence” products.

  • International market development, particularly in Asia and Europe.

  • Acceleration of digital sales and direct-to-consumer channels.

  • Innovative flavours and seasonal/limited-time offerings.

Threats

  • Aggressive expansion by global competitors like Mondelez, Ferrero, and Nestlé.

  • Regulatory risks in core categories, especially related to sugar and fat.

  • Ongoing input price volatility for cocoa, sugar, and dairy.

  • Changing consumer behaviour and brand fragmentation.

Performance Context: Revenue, Profit, and Growth

Hershey’s revenue in Q1 2025 has decreased compared to 2024, with profitability hampered by higher costs for cocoa and energy. The company’s focus remains on margin protection through hedging strategies, strategic price increases, and cost cutting. Even so, with consumer disposable income still under pressure, aggressive pricing could risk market share.

Long-term growth requires deeper investment in health-focused products, premium lines, and international expansion. While the dividends and share buybacks continue to attract investors seeking yield and stability, secular growth is the real challenge for the next decade.

Hershey’s Response: Product Innovation and Strategic Shifts

The Hershey Company recognises the urgent need for evolution. Its 2025 strategy doubles down on product innovation, aiming to blend traditional favourites with “better-for-you” technologies. Examples include:

  • Flavours and formats: Expanded ranges featuring fruit infusions, adaptogens, and new textural experiences.

  • Sensory innovation: Chewy Poppers and Freeze-Dried variants leverage new tech for novel eating moments.

  • Functional claims: Introduction of “stress-relieving” or protein-fortified sweets.

  • Sugar-reducing technology: Products sweetened with natural alternatives to serve calorie-conscious customers.

  • Plant-based and allergy-friendly lines: Vegan chocolates, gluten-free candies, and nut-free snacks answer new dietary requirements.

Packaging and design are also evolving, with increased use of recycled materials and interactive features. Marketing emphasises emotional connection, nostalgia, and wholesomeness, while catering to impulse and convenience, especially in the crucial store check-out zones.

Hershey Competitor Analysis: Breaking Down the Main Players

Mars Incorporated

Mars is the world’s pre-eminent confectionery and pet care business. Privately held, its depth of resources and global reach overwhelm rivals. Strong innovation cycles, rapid digital adoption, and investments in healthy snacking keep Mars at the top of its game. Its entrée in plant-based, reduced-sugar, and artisan chocolate is more advanced than Hershey’s current output.

Mondelez International / Cadbury

Mondelez has positioned Cadbury as the global standard for chocolate, adapting well to shifting markets. Dramatic investments in sugar reduction, HFSS compliance, and plant-based launches maintain Cadbury’s dominance in the UK and India. Mondelez’s broader snack portfolio (Oreo, Milka, belVita) shields the group from confectionery market cycles.

Nestlé

More than chocolate alone, Nestlé has mastered healthy snacking, functional foods, and fortification. Its deep international roots and relentless push into health and sustainability leave legacy chocolate rivals playing catch-up. Investing heavily in innovation labs and start-ups, Nestlé leads the shift to premium experiences and convenience snacking.

Ferrero and Lindt

Both Ferrero (with Kinder, Nutella, and Ferrero Rocher) and Lindt focus on the lucrative premium segment, winning gifting, Easter, and Christmas buying occasions. High margins and the ability to command shelf space reflect these brands’ loyalty and strong distinction.

Challenger Brands

Emerging players like The Good Stuff, Hum-G Food, and TAKUME SWEETS disrupt established routines through lower sugar, organic standards, and small-batch craftsmanship. By appealing to ethical consumption and “foodie” culture, these companies erode big-brand dominance, especially among younger and more affluent shoppers.

UK and European Context: Confectionery Trends

In the UK, confectionery mirrors much of the global pattern, albeit with unique challenges. Health, provenance, and “permissible indulgence” dominate new launches. Regulatory oversight, especially regarding HFSS marketing, poses hurdles but also spurs innovation. Brands openly advertise origin stories and manufacturing transparency.

Convenience, impulse locations, and the rise of online snacking order platforms dictate distribution strategies. Hershey’s relatively modest UK presence means international expansion is a future focus – learning from Mondelez’s Cadbury and local favourites is imperative.

2025’s hottest UK trends include a resurgence of nostalgic brands, surging vegan lines, wild flavour mash-ups, and “sweets with a health kick.” Consumers want to experience joy, but without health or ethical compromise.

Problem Analysis: The Challenge for Hershey

Hershey’s ability to control its destiny depends largely on anticipation of and adaptation to market changes. History is littered with consumer brands that failed to keep pace with trends. The simultaneous rise of health consciousness and nostalgia gives Hershey a platform for reinvention – but lagging performance in health and slow global rollout limit upside.

Growing market share among impulse buyers is not guaranteed. Chocolate and sugar confectionery still rely heavily on in-store positioning, but as premiumisation and wellness take hold, Hershey’s need to innovate at pace with smaller, faster-growing brands intensifies.

The biggest challenge is relevance: remaining the treat of choice for new generations, while appealing to core loyalists. Success requires appealing to emotional connections without appearing dated or out of step.

Evaluation of Strategic Options for Hershey

  1. Expansion into New Product LinesThis solution mirrors global competitor playbooks. Acquisitions and greenfield developments in snacks, drinks, or functional foods diversify risk and unlock new channels. However, the cost, time, and risk are substantial, and Hershey lags multinational competitors with deeper local resources in new geographies.

  2. Enhancing Product Quality and Health CredentialsReformulation and new launches in the “better-for-you” and premium spaces meet both wellness trends and regulatory requirements. This increases product development costs, but the trade-off may reverse declining sales, boost brand relevance, and open doors to new partnerships.

  3. Securing Omnichannel Impulse PlacementInvestment in shopper marketing, packaging, and shelf science maximises in-store impact. Hershey’s powerful logistics and buying teams give an edge, but this alone will not meet deeper consumer shifts.

Weighted Decision Criteria for Hershey

A weighted matrix ranks these strategies by research cost (10%), product cost (20%), expansion cost (20%), time (10%), and direct benefits to consumers (30%). Boosting product quality and health attributes receives the highest net score, blending consumer appeal with regulatory adaptability. Expansion, while desirable, is costlier and more disruptive. Shopper marketing remains essential but is increasingly commoditised.

Recommendation: The Path Forward for Hershey

Prioritise healthier, higher-quality innovations

Hershey must allocate resources to improve ingredient quality, address dietary restrictions, and launch new health-forward lines. This requires significant R&D, supplier partnerships, and revised marketing messages. Simultaneously, the company should not lose sight of impulse and experiential buying occasions.

Manage costs and complexity

Rising input prices call for efficiency gains, strategic hedging, and, where feasible, selective price increases. Marketing budgets should focus on launches with high consumer resonance to offset increased spend.

Balance tradition and transformation

Revitalise classic products to meet flavour, texture, and ingredient expectations of millennials and Gen Z. At the same time, lean into premium and experiential formats.

Accelerate global and digital expansion

Non-US markets present untapped opportunity. Hershey should look to partner, acquire, or organically grow its brands where demand for high-quality confectionery is rising, especially in the UK, EU, and Asia.

Cost–Benefit Analysis

  • Tangible Costs: Research for health-focused products, renegotiation with ingredient suppliers, staff upskilling, marketing innovation, and potential manufacturing changes require capital and time.
  • Tangible Benefits: Higher product margins, larger market share among health-conscious buyers, improved brand image, and compliance with evolving regulations underpin medium- and long-term growth.
  • Intangible Costs: Temporary productivity dips during transition, possible alienation of loyalists who prefer the original recipe, and learning curve challenges in novel product lines.
  • Intangible Benefits: Enhanced customer wellbeing, positive media coverage, reduced risk of regulation breaches, and greater employee engagement. Brand equity grows as Hershey is seen as proactive and progressive.

Implementation and Measuring Success

Rolling out a new, health-centred portfolio will involve the following:

  • Rigorous sales and profit tracking of new launches.

  • Monitoring change in debt-to-equity and liquidity ratios.

  • Customer satisfaction surveys and digital listening.

  • Market share analysis versus core and emerging competitors.

  • Measuring reduction in product recalls or defects as evidence of improved quality.

Final Thoughts

Hershey remains a formidable force in global confectionery, but the era of easy growth is over. The competitive set is broader, more agile, and tuned to the new consumer. To secure a future as bright as its history, Hershey must blend its heritage of goodness with modern product excellence and operational discipline. Marketers, investors, and sector analysts should watch the company’s transformation closely as it seeks to reclaim leadership not just in nostalgia, but in aspirational, health-forward snacking fit for the future.

Recommended Further Reading:

References for Hershey Competior Analysis

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