Disclaimer: This is an example of a student written essay.
Click here for sample essays written by our professional writers.

Any opinions, findings, conclusions or recommendations expressed in this material are those of the authors and do not necessarily reflect the views of UKEssays.com.

Importance of Communication in Business

Paper Type: Free Essay Subject: Business
Wordcount: 2456 words Published: 14th Sep 2017

Reference this


Definition of communication is the act of deliver the meaning from one entity or group through effective methods between sender and receiver.

Communication is an important component of successful business management as well.

There are many methods to communicating. Generally, we are using words, sounds, signs, behavior to express, exchange information, to express your ideas, thoughts, feelings etc.., to communicating with people.

Communication is the act of conveying intended meanings from one entity or group to another through the use of mutually understood signs and semiotic rules between sender and receiver. (wikipedia, 2017)

Depend on sender and receiver, communication makes business to develop or difficult situation. Therefore in order to manage effective communication, communication will mainly discussed between stakeholders as well as between clients and company.

According to the case, Those in the line of fire include parking inspectors, telephone operators taking calls on complaints lines and community case workers. It takes special type of a person with an uncommon facility for listening to and deflecting and enormous amount of aggression to do the ‘tough jobs’. In order to communicating with a wide variety of people

Body of work

The basic unit of all communication is the interpersonal communication between the two In small groups or organizations, most of the communication will be through phone calls or meeting with each other. As the scale grows, it is very difficult for members to communicate on a one-to-one basis. Therefore, a network with several connection points between the forwarder and the recipient is formed, Communication can be done. Communication is an important component of successful business management.

There are verbal communication and nonverbal communication. Organizations communicate primarily through words such as words or writing. Phone calls, direct conversations, or meetings are the most common types of communication in your organization. I can exchange information even if I’m not ready, and I can immediately ask questions that I do not understand. Communication with other means is easier.

Formal communication takes place in accordance with the path, method and procedure predefined by the organization. As people follow the rules and procedures to avoid confusion when meeting, There are a number of rules or procedures that can be used to ensure good communication. They will primarily be communicators and recipients, and in what ways should information be communicated between them and the like.

There are topics of communication principles that outline different ways to achieve sound communication.


Effective communication must always be simple. It’s easier to understand simple messages that use simple sentences and punctuation.

(wikipedia, 2017)


Make sure your communication is not ambiguous. Good communication should clearly explain the purpose of communication and not misunderstand the instructions in the message.

Accuracy / Simplicity

Communication must be factual and beneficial. If information communicated through communication is not accurate, confusion will result in ineffective results. Recipients must clarify this confusion by re-investigating the correct information or by asking the sender for the actual information.


A constructive approach to communication is very useful. Communication should be done considering how, when, and where communication takes place. It also establishes the most desirable format sense in the business environment.


Expression of communication must be consistent. Content and topics discussed through communication should be delivered in a consistent way, such as voice and tone. On the other hand, lack of communication consistency can make communication inefficient.


All messages in business communication must be written through context awareness. You should not communicate, regardless of previous and future messages.


Any form of business communication across all media must always focus on business-oriented goals. This principle also relates to other principles of business communication, such as consistency and relevance. That is why business communication should avoid the unofficial situation that hinders the principle of objectivity.

There is one of ‘Top 10 Ways to Improve Your Communication Skills’

Tell a Story

Stories are powerful. They activate our brains, make presentations suck less, make us more persuasive, and can even help us ace interviews. Learn the secrets of becoming a phenomenal storyteller with these rules from Pixar or by simply using the word “but” more to structure your narrative. Everyone’s got at least one great story in them. (PinolaMelanie, 2006)

Storytelling is a basic way of understanding and learning the world since childhood, and communicating dreams and values with more appeal and persuasiveness based on the creativity and sensitivity of the story. It is the most effective way to convey a topic in that it is not simply a piece of information, but a feature that makes it easier to understand, remember, and emotional commitment and empathy. In other words, it conveys convincingly the interesting and vivid story that the person wants to inform.


Taking these principles into consideration, managing the relationships with multiple stakeholders requires a consistent interaction with an emphasis on efficient and easy communication.


The Communication is an important component of successful business management. Many business organizations provide opportunities for effective communication, either directly or through telephone conferences. It expresses the consistent expression and interest of stakeholders in a formal environment that promotes clarity and objectivity. The situation, whether directly or indirectly, implies the need for efficiency when stakeholders consider a clear purpose.

Executive summary

Informal methods should also be considered. Interactions with stakeholders at informal events, such as lunch or sports meetings, provide a variety of communication and communication dimensions. Unofficial cases of business communication can continue to adhere to important business communication principles such as relevance and consistency. It does not mean that you have to have a completely different character in order to engage in informal communication. However, it is important to respect the idea of efficient business communication, so informal business communication does not turn into simple business communication.

Get Help With Your Essay

If you need assistance with writing your essay, our professional essay writing service is here to help!

Essay Writing Service

Chirayu Bhatt is a valued member of the Linguis academic team. He specialises in tutoring economics and marketing management. He has shown through his tutoring and marking that he has a sound knowledge of micro and macro economics and the fundamentals of marketing management. He is a popular member of staff who achieved very high tutor evaluations in the last term(DingMae, 2017)




Team communication and organizational engagement are critical to achieving efficiency. Without proper communication between the different levels of the organization and the team at each step, unnecessary results can occur. This case study shows examples of communication failures at different levels of an organization. The misunderstandings presented in the case study have brought enormous compromises to the overall image of the organization, as well as the feasible costs associated with deep drilling drilling.

Find Out How UKEssays.com Can Help You!

Our academic experts are ready and waiting to assist with any writing project you may have. From simple essay plans, through to full dissertations, you can guarantee we have a service perfectly matched to your needs.

View our services

Effective teamwork is an important aspect of any organisation’s success. There are many benefits of teamwork, most notably, an increase in motivation from your employees. A recent study by Stanford University showed that when people are treated as partners or team members – even when physically apart – their motivation increases. Motivation from your employees means more success for your company. (LMA, 2017)

Body of work

Effective communication that leverages teamwork and engagement within an organization must focus on responsive communication. This means recognition of respect for all parties involved in communication. This case study shows communication failures and side effects. In the case study, a series of miscommunications caused a system failure and ultimately an explosion.

This case study shows a BP company that has failed to resolve disputes due to stalled communication. Communication within a team must be flexible, and once identified, the entire team must be able to contribute to devising a solution that can solve the problem. You may also need to take precautionary measures in order to troubleshoot problems with leaders in your organization. Leadership plays an important role in achieving effective communication that creates a positive working environment.

According to case, we can see that each company is putting off each other’s responsibilities in the event that a problem arises during the work of three companies(BP PLC, Transocean Ltd and Halliburton Co). We can not find any wat to cope with the future of the companies, only can find the process of investigating the cause of the problem and the responsibility of one of the companies. To improve effective teamwork and engagement within organisation, it is more important to present the countermeasures in each company in the future as well as to find the cause.

According to HR, It does not just increase employee participation by simply paying high salaries. However, when you look at the below-average salary, you will see that the basic salary is essential when you see that employee participation is significantly lower. As a result, large corporations use strategies that increase employee participation through benefits and a variety of programs, rather than raising basic salaries to industry averages and raising indefinite salaries. On the other hand, SMEs can see many things that are difficult and difficult to plan and manage for their work assignments, performance, and learning. Even if it is difficult, it is a good idea to increase your participation by providing basic scorecards and periodic suggestions.

-Give praise and reward.

Compensation for performance can be material compensation or a variety of other things. This does not mean that the reward itself is unconditionally material. We need a culture that keeps records of all business results and periodically praises them and gives them a sense of accomplishment. It is better to feel the expectation and satisfaction with the material achievement over the basic psychological compensation system.

-Take your ideas seriously.

Ensure that all employees in your organization have a channel to make suggestions and respect these employees’ ideas and reflect them in business operations and management. It is important to periodically present ideas that will evolve to the enterprise and to implement the ideas that are adopted to respect the employees and make them have a sense of ownership. The success of a corporation depends on the understanding of economics and the growth of the organization. It does not depend on marketing.

Very simply speaking, it depends on how you understand the psychology.

That is, how individual employees are related to your company

Also, each individual employee.

It is important to know how they are related.

In other words, you have to take advantage of the power of human nature

Otherwise, you can not get out on the triangular margin moves

(CoffmanCurt, 2017)


Business communication can be used to create a positive working environment. One aspect of team communication is personality. Each member contributing to the team must be aware of their strengths and weaknesses and actively communicate with other members. It is the basis for resolving conflicts as they arise.

In addition, it is necessary to improve job satisfaction for engagement within organizations to promote a positive workplace culture. There are many ways to improve job satisfaction.

  1. Give Employees More Control
  2. Implement a Four-Day Workweek
  3. Encourage Social Connections
  4. Promote Good Health


Organizations are made up of individual members of the organization. Therefore, in order to prevent acts or statements that discredit the image of the organization, such as this case, organizations should always do their best to manage their members within the organization. We need to constantly strive to increase the level of corporate completeness in order to increase teamwork and participation in the organization.

Executive summary

In order to increase the participation of the members of the organization, the organization needs a lot of management, and the team members need efficient teamwork for the development of the organization.


Coffman, C. (2017, 7 12). amazon. Retrieved from amazon: https://www.amazon.com/Follow-This-Path-Organizations-Unleashing/dp/B007F86NRE

Ding, M. (2017, 3 3). emarketingandeconomics. Retrieved from http://emarketingandeconomics.com/testimonial/: http://emarketingandeconomics.com/testimonial/

emarketing. (2017). Retrieved from http://emarketingandeconomics.com/testimonial/.

emarketingandeconomics. (2017). Retrieved from http://emarketingandeconomics.com/testimonial/.

LMA. (2017, 03 18). leadershipmanagement. Retrieved from leadershipmanagement: http://leadershipmanagement.com.au/effective-teamwork-the-key-to-success/

Pinola, M. (2006, 14 14). lifehacke. Retrieved from lifehacke: http://lifehacker.com/top-10-ways-to-improve-your-communication-skills-1590488550

wikipedia. (2017, 03 17). wikipedia. Retrieved from wikipedia: https://en.wikipedia.org/wiki/Communication


Cite This Work

To export a reference to this article please select a referencing stye below:

Reference Copied to Clipboard.
Reference Copied to Clipboard.
Reference Copied to Clipboard.
Reference Copied to Clipboard.
Reference Copied to Clipboard.
Reference Copied to Clipboard.
Reference Copied to Clipboard.

Related Services

View all

DMCA / Removal Request

If you are the original writer of this essay and no longer wish to have your work published on UKEssays.com then please: